Manage all your Amazon and eBay messages in one place.

Just connect your marketplace accounts with ChannelReply and we'll start sending all your customer messages to the helpdesk of your choice.

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100% free. No credit card required.

What ChannelReply does.

Spend more time selling.

Cut your customer response time in half by having all your customer information in one hub. ChannelReply gives you the tools to speedily turn around issues, so you can get back to selling!

“ChannelReply has helped us improve our customer experience by consolidating all our customer messages in one place. It has been crucial to our growth.“

Visitor | CEO, Chicago Music Exchange

Your customers are demanding, so we make supporting them easy.

By using powerful tools like 24/7 automated replies, business rules, and custom-built filters, you can finally provide automated, personalized support. That means you can help more customers with a small but mighty team.

*Exact capabilities will depend on your helpdesk. Some supported helpdesks may not offer all of these features.

“Without ChannelReply it would be unmanageable to provide the level of satisfaction our customers expect from us.”

Visitor | Business Dev Manager, Golfio

Answer everything from one screen.

No more logging in and out of multiple eBay and Amazon accounts. ChannelReply makes it astonishingly simple to respond to your customer messages. Just connect your marketplace account(s) and start responding to your buyers through Zendesk, Help Scout, Gorgias, Desk or Freshdesk.