What ChannelReply does.

Spend more time selling.

Cut your customer response time in half by having all your customer information in one hub. ChannelReply gives you the tools to speedily turn around issues, so you can get back to selling!

Your customers are demanding, so we make supporting them easy.

By using powerful tools like 24/7 automated replies, business rules, and custom-built filters, you can finally provide automated, personalized support. That means you can help more customers with a small but mighty team.

*Exact capabilities will depend on your helpdesk. Some supported helpdesks may not offer all of these features.

Answer everything from one screen.

No more logging in and out of multiple eBay and Amazon accounts. ChannelReply makes it astonishingly simple to respond to your customer messages. Just connect your marketplace account(s) and start responding to your buyers through Zendesk, Help Scout, Gorgias, Desk or Freshdesk.